Right of Withdrawal | Cubicenter

🇬🇧 Right of Withdrawal (Consumers Only)

You have the right to cancel your order up to 14 days after receipt without providing any reason. After cancellation, you have an additional 14 days to return the product. You will then be refunded the full order amount, including any paid shipping costs. Return shipping costs from your address to our webshop are at your own expense.

To exercise your right of withdrawal, the product must be returned with all supplied accessories – and, if reasonably possible – in its original condition and packaging. Please contact us at info@cubicenter.eu. Returns without a completed return form will not be accepted. After registering your return and upon correct receipt of the product, we will refund the due amount within 14 days.

Exceptions to the Right of Withdrawal

Not all products are eligible for return. The following items are excluded from the right of withdrawal:

• Single-use packaging items, such as IBC containers, jerrycans, and drums

• Custom-made or specially ordered products

• Sale or discounted items

• Hygiene-sensitive or sealed products

• Perishable or living goods, such as plants

These products unfortunately cannot be returned or exchanged.