FAQ - Invoicing & Payment

This is only possible for Belgian companies with a valid VAT number. 
The first order must always be paid in advance. 
The following orders can then be paid on the 14-day invoice date.
You certainly can. 
If a valid VAT number is entered when entering your data, the VAT will be automatically transferred. For countries outside the EU zone, VAT will not be charged either.
You must pay this in your own country via customs or via the carrier. Depending on the destination.

FAQ - Shipping - Deliveries - Collections

This is very simple: the costs incurred for sending (DHL, DPD or GLS does not send for free) must be paid in one way or another. Most web stores charge these costs on as a kind of surcharge in the selling price of the products. We can all make our products slightly more expensive and thereby pretend that we do not charge shipping costs - as is usually the case with other web stores.
However, we find this unfair because in this way customers who order multiple items are punished because they are actually charged double shipping costs.
The webshops that do not charge shipping costs, therefore earn without you noticing the 'no shipping costs' .........
We prefer to keep costs open and fair!
You certainly can with a minimum purchase amount of 50 Euro. 
For this you need to make an appointment by phone at this number: +32 (0) 12 22 77 70. 
Then the goods can be picked up in our warehouse at Radiostraat 30 in 3700 Tongeren.

This is because for some countries only a limited number of IBCs can be ordered PER order depending on the carrier you choose.


For Belgium:


GLS: max. 4 IBCs of 800L & 1000L or 8 IBCs of 600L and 16 IBCs of 300L.


H. Essers: max. 52 IBCs of 800L & 1000L or 66 IBCs of 600L and 132 IBCs of 300L.


For the Netherlands:


GLS: max. 4 IBCs of 800L & 1000L or 8 IBCs of 600L and 12 IBCs of 300L.


H. Essers: max. 52 IBCs of 800L & 1000L or 66 IBCs of 600L and 132 IBCs of 300L.


For Germany:


GLS: max. 3 IBCs of 800L & 1000L or 6 IBCs of 600L and 12 IBCs of 300L.


H. Essers: max. 52 IBCs of 800L & 1000L or 66 IBCs of 600L and 132 IBCs of 300L.

For Luxembourg:


GLS: max. 4 IBCs of 800L & 1000L or 8 IBCs of 600L and 12 IBCs of 300L.


H. Essers: max. 52 IBCs of 800L & 1000L or 66 IBCs of 600L and 132 IBCs of 300L.


For France:


GLS: max. 3 IBCs of 800L & 1000L or 6 IBCs of 600L and 12 IBCs of 300L.


H. Essers: max. 52 IBCs of 800L & 1000L or 66 IBCs of 600L and 132 IBCs of 300L.

Is your country not listed? Or if you would like more barrels? Please request a quote via the contact page?

To avoid a return, we recommend always reading the product description carefully before placing your order. Do not rely solely on the images. If in doubt, feel free to contact us in advance – that way, you can be sure of making the right purchase.

You have the right to return your order within 14 days after receiving it. If you wish to return an item, please send us an email with your order number and the reason for the return. We will then provide you with the necessary return instructions.

Please note: products must be returned unused and in their original condition. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect. Customized, made-to-order, specially requested, or limited-stock items may be excluded from returns.

Once we have received and inspected your return, the refund will be issued within 7 business days using the same payment method used for the purchase.

FAQ - IBC-Containers

No. These must be left empty at freezing temperatures. The original IBC valve will be the first piece to freeze.
No, unfortunately not. There are more than 9 different threads. Via our page "technical info" you can obtain an overview with the most common types of threads at the top right. If you cannot manage it, please email us photos of your IBC valve via the contact page. We will be happy to help you.

FAQ - IBC-Adapters

The Polypropylene (PP) adapters are thinner and lighter in material. These are sprayed on large-scale production. The PE-HD adapters, on the other hand, are CNC turned piece by piece and have a thicker and heavier material. These last much longer compared to PP adapters.

For a set of 2 IBCs, it is 1 meter, for 3 IBCs it is 2 meters, for 4 IBCs it is 3 meters, etc ...

If you want more hose, you can tick this at the bottom of the product pro meter.